If you pay a penalty or interest due to a TurboTax calculation error, we will reimburse the penalty and interest. Claims are based on aggregated sales data for all NETFILE tax year 2019 TurboTax products. After May 1, both English and French hours of operation will be 9 a.m. ET for French during tax season (from February 22 to April 30, 2021). to 12:00 midnight ET, 7 days a week for English, and 9 a.m. TurboTax Experts are available from 9 a.m. Actual connection times and availability may vary. 
For customers purchasing Audit Defence services across Canada, services will be provided by TurboTax tax experts. All prices are subject to change without notice. TurboTax Online prices are ultimately determined at the time of print or electronic filing. Includes field audits through the restricted examination of books, but does not include the "detailed financial audit". Does not include GST/HST and other non-income tax audits and reviews unless the issues are ancillary to the income tax review itself. If you used 2015 turbotax home & business to file download for mac update#
Internet connection and acceptance of product update is required to access Audit Defence purchase details.Over the past 5 years, more than 17M returns have been electronically filed (using NETFILE) with TurboTax based on a CRA NETFILE report.See our support site for hours of service.
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